Privacy Policy

At Expat Fluency, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. By using our website, you consent to the practices described in this policy.

1. What Data We Collect

We collect personal information when you visit our website or use our services. The types of data we may collect include:

Personal Information: Name, email address, phone number, and other contact details.

Payment Information: Billing address, payment method, and transaction history.

Usage Data: Information about how you use our website, including IP addresses, browser type, and browsing activity.

Cookies: We use cookies to improve your browsing experience. You can disable cookies through your browser settings.

2. How We Use Your Data

We use the data we collect to:

Provide our services, including job application support, visa guidance, housing search assistance, and more.

Process payments for services you have purchased.

Improve the content and functionality of our website.

Send you updates, promotions, or relevant information about our services, if you’ve opted in to receive such communications.

3. Consent for Newsletter Subscription

When you subscribe to our newsletter, we collect your email address and any other information you provide during the subscription process. By subscribing to the newsletter, you give your explicit consent to receive marketing communications, updates, and promotions related to our services. You can withdraw your consent at any time by clicking the "unsubscribe" link in the newsletter emails or by contacting us directly. We will only send you newsletters if you have given us consent to do so, and we will ensure that your personal information is handled in accordance with this Privacy Policy.

4. How We Protect Your Data

We take your privacy seriously and implement security measures to protect your data, including encryption and secure payment processing. However, no system is 100% secure, and we cannot guarantee the absolute security of your information.

5. Third-Party Sharing

We may share your personal data with trusted third parties, such as payment processors, in order to complete transactions or deliver our services. These third parties are obligated to protect your data in a manner consistent with this Privacy Policy. We do not sell your personal information.

6. Cookies

Our website uses cookies to enhance your experience. Cookies are small files that are stored on your device to remember your preferences and improve site performance. You can choose to disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of the website.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Once it is no longer needed, we will securely delete or anonymize your data.

8. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of your personal data.

Correction: Ask us to correct any inaccuracies in your personal data.

Deletion: Request that we delete your personal data under certain circumstances.

Opt-Out: Opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise these rights, please contact us using the information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of the policy and notify you of significant changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us via the Contact form.